Website Privacy Statement

The International Cemetery, Cremation and Funeral Association (ICCFA) respects the privacy of its members and other visitors to its websites. ICCFA strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, ICCFA has implemented the following policy which governs ICCFA’s relationship with you in relation to this website.

This privacy statement covers the site(s) *.iccfa.com

If users have questions or concerns regarding this statement, they should contact us, by telephone at 703.391.8400, by facsimile at 703.391.8416, or by postal service at the following address:

ICCFA, ATTN: Customer Service

107 Carpenter Dr # 100, Sterling, VA 20164

What information does ICCFA Collect?

Data ICCFA collects is used only to help ICCFA better serve its members and customers. It is our policy to collect and store only personal information that is knowingly provided. If our privacy policies change, we may notify all users by e-mail or by announcement placed on the website.

From ICCFA Members, Event Registrants, Webinar Registrants, and Other Customers

To gain access to members-only resources and personalization features across the ICCFA’s website(s), members are asked to use their username or email address and password to securely sign-in. Credit card information is collected from an individual when joining or renewing a membership, registering for an educational course, or event, or purchasing other goods or services. This data is submitted voluntarily. Similar information may be submitted to ICCFA through membership applications, conference or seminar registrations, publication orders, and subscriptions. Additionally, for some emails sent in HTML format by ICCFA to its members and other customers, ICCFA may collect specific information regarding what the recipient does with that email. For those emails, ICCFA may monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user’s “click,” a message number, name of the list from which the message was sent, tracking URL number, and destination page. ICCFA will only use this information to enhance its services and distribution of those services to its members and other customers. If a user clicks on sponsor/advertiser’s logo/image/banner/link/etc. in an email, this “click” may be reported to the sponsor/advertiser. This information will not be distributed in any other manner without user consent.

 

How does ICCFA use cookies?

A cookie is a piece of data stored on the user’s computer tied to information about the user. Cookies used on our websites do not contain personally identifiable information. We use non-persistent, session based cookies, which terminate when the browser is closed. A non-persistent cookie in the browser’s memory, is set whenever the user is authenticated during Login. In subsequent transactions with protected pages, this cookie helps us re-authenticate the user. All cookies generated by activities with the ICCFA sites terminate when the browser is closed.

 

How does ICCFA use data collected?

ICCFA uses information voluntarily submitted by members and other customers in the following ways:

  1. ICCFA Member Services and Products - ICCFA, its direct subsidiaries, and designated contractors use data collected to maintain the user’s ICCFA profile, ICCFA membership, mail Memento Mori and provide requested services (i.e., courses and events.) In addition, this information may be used to improve ICCFA’s Web content; to respond to members’ interests, needs and preferences; and to develop new products and services.
  2. Disclosures to Third Parties - ICCFA does not sell member information to anyone without the express consent of the user. Member personal information is not shared with third parties other than those acting as agents of this organization and as directed by ICCFA. For example, a third party may act as our agent, acting as event registration manager, for ICCFA sponsored events. Therefore, if a user registers for an event, they may be directed to an event specific website. A third party acting on behalf of ICCFA may collect event registration information for the purpose of managing the event on behalf of ICCFA.

    ICCFA events, webinars, courses, etc. are supported by sponsors and exhibitors. As a benefit of that support, attendee personal information may be provided to those parties as part of the agreement.

    Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.

    ICCFA is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

    ICCFA will disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

    ICCFA uses third-party services that may collect information on your use of this site through the use of cookies and web beacons as follows:

    This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

  3. Credit Card Account Information - ICCFA does not disclose credit card account information provided by its members and customers. When members and customers choose to pay using their credit cards, ICCFA submits the information needed to obtain payment to the appropriate clearinghouse. All sensitive data, such as credit card information, is transmitted via SSL encryption.

 

How can users opt out of email communications or unsubscribe from the ICCFA Memento Mori magazine?

Users who wish to unsubscribe from ICCFA emails promoting events, seminars, advertising opportunities, membership, etc. can do so by clicking “unsubscribe” at the bottom of any of these emails and managing their email subscription preferences there. Unsubscribing from these marketing emails does NOT remove users from receiving transactional notifications regarding their membership status, event registration confirmations, ICCFA store purchases, or other transactional notifications.

 Users who wish to unsubscribe from Memento Mori and those who wish to opt-out of receiving one or more types of communications from ICCFA, may do so by emailing hq@iccfa.com, contacting ICCFA by telephone at 703.391.8400, or by postal service at:

International Cemetery, Cremation & Funeral Association
ATTN: Membership Department
107 Carpenter Drive, Suite 100
Sterling, VA 20164

How can users access information they have submitted through the website?

Members of ICCFA have direct access to review, update and/or correct their personal information through the members-only portion of the website which is accessible only by using their email address and password. Event registrants and other non-member users can gain access to their data for review and correction by contacting ICCFA directly via email, hq@iccfa.com, or by telephone at 703.391.8400. Member data may be deleted or anonymized in our systems via a written request to hq@iccfa.com. 

 

Data protection and transfer of information overseas

We are committed to protecting the security of information. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, modification or disclosure, as well as from misuse, interference or loss. We store all information in electronic form. The data collected is maintained in databases that are housed on equipment stored in secure, limited access facilities. Access to personal information is restricted to those employees that are responsible for collecting the data and those whose duties require them to use the data.  All such information is maintained in the United States, where it is stored in secure servers that are protected in controlled facilities. We constantly monitor and regularly update our security procedures to ensure that the information we collect and store is as secure as reasonably possible.

In the event we transfer your Personal Data, we will take appropriate measures to protect your privacy and the Personal Data we transfer. Should we need to transfer your Personal Data for purposes other than for providing the Services and in accordance with this Policy, we will, to the extent permitted by law, obtain assurances from the recipients that they will safeguard your Personal Data in a manner that is consistent with this Policy. In addition, if we learn that an agent is using or disclosing your Personal Data in a manner that is contrary to this Policy, we will take reasonable steps to prevent or stop such use or disclosure.

What privacy issues arise with links to other sites?

This website contains links to other websites. ICCFA has no control over and is not responsible for the privacy policies or content of such sites.

 

Consent to use personal information and dispute resolution

For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), and in compliance with the EU-U.S. Privacy Shield framework, ICCFA or its agents must store, host and otherwise process the information (including personal data) supplied by the user when registering for this website. ICCFA may send such data outside the European Economic Area for processing. Voluntary provision of information to ICCFA will be considered consent for ICCFA to use that information in the manner and for the purposes stated above.

Except for transfers of information as described herein, we will not disclose any of your Personal Data to third parties without giving you the choice to opt-out of such of disclosure.

 

What means of redress are available?

If any user suspects ICCFA has handled its personal information in a manner that does not comply with this privacy statement, please contact us via a written request to our online “Contact Us” form or by calling 703.391.8400.

If, after contacting us, the user continues to be dissatisfied with ICCFA’s handling of their personal information, our Executive Director should be contacted via a written request to our online “Contact Us” form or by calling 703.391.8400.

For issues regarding the General Data Protection Regulation (GDPR) compliance that cannot be resolved by contacting our Customer Service Center or the ICCFA Executive Director, users may contact the EU Data Protection Authorities for dispute resolution.

Website Terms of Use

This page states the Terms of Use ("Terms") under which You may use www.ICCFA.com ("ICCFA.com"), an on-line association management services portal and guide. Please read these Terms carefully. If You do not accept the Terms stated here, do not use ICCFA.com and its services. By using ICCFA.com, You agree to be bound by these Terms, including the ICCFA.com Privacy Statement. 

1. Eligibility. 

You must be 18 years of age or older, or the age of majority as that is defined in your jurisdiction, whichever is older, to visit or use ICCFA.com in any manner. By visiting ICCFA.com or accepting these Terms, You represent and warrant to ICCFA.com that You have reached the age of majority in your jurisdiction, and that You have the right, authority and capacity to agree to and abide by these Terms. You also represent and warrant to ICCFA.com that You will use ICCFA.com in a manner consistent with any and all applicable laws and regulations. 

2. Use of ICCFA.com Content. 

ICCFA.com authorizes You to view and access a single copy of the content available on or from ICCFA.com solely for your personal use. The contents of ICCFA.com, and of all other Web sites under ICCFA.com's control, whether partial or otherwise (ICCFA.com and such other Web sites are sometimes collectively referred to as "ICCFA.com Sites") such as text, graphics, images, logos, button icons, software and other ICCFA.com content (collectively, “ICCFA.com Content"), are protected under both United States and foreign copyright, trademark and other laws. All ICCFA.com Content is the property of the International Cemetery, Cremation and Funeral Association or its content suppliers or clients.  

You further agree to in no other way misuse ICCFA.com Content that appears on this Site, other than those specifically permitted herein or by written agreement with ICCFA.com. Unless specifically permitted herein or in writing by ICCFA.com, the use of the ICCFA.com Content on any other Web site or in a networked computer environment for any purpose is prohibited.  

3. ICCFA.com 's Ownership Rights.  

ICCFA.com and its licensors own all right, title and interest, including without limitation all worldwide intellectual property rights in the ICCFA.com Products and Services, and all such rights to all derivative works or enhancements of, in and to, or relating to, the ICCFA.com Products and Services. By entering into this Agreement or by using ICCFA.com, You will not acquire any intellectual property or similar rights in the ICCFA.com Products or Services other than a limited right to use the Products or Services for Your personal benefit. 

4. ICCFA.com Site Restrictions. 

You may not use any ICCFA.com Site in order to transmit, post, distribute, store or destroy material, including without limitation, ICCFA.com Content, (a) in violation of any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others, or (c) that is defamatory, obscene, threatening, abusive or hateful. 

You agree that you will not use the ICCFA.com site in any manner that could damage, disable, overburden, or impair the ICCFA.com site or interfere with any other party's use and enjoyment of the ICCFA.com site. You may not obtain, use or access, or attempt to obtain, use or access, any materials or information through any means not intentionally made publicly available or provided for through the ICCFA.com site. 

 

5. Advertisers.  

If You Participate as an Advertiser, You are solely responsible for all advertising content You transmit or submit to ICCFA.com or through the ICCFA.com Advertiser Program, whether created by or for You, including but not limited to: (i) artwork, written content, images, photos, graphics, music, animation, data, text, information, URLs, hypertext links, scripts and the content and material included in such components; and (ii) websites and content proximately reachable from such advertising content (collectively, "Ads"). Prior to providing any Ads and Participating as a Advertiser, You may be required to read and accept additional written terms and conditions governing Your submission of Ads to ICCFA.com (the "Advertiser Agreement"). ICCFA.com disclaims all liability relating to Your Ads and You agree to indemnify ICCFA.com for all loses ICCFA.com incurs associated with the Ads.  

By submitting Content for advertising to any public area of any ICCFA.com Site, You automatically grant to ICCFA.com and its affiliates an irrevocable, royalty-free, perpetual, fully paid non-exclusive right (including moral rights) and worldwide license to use, copy, reproduce, modify, adapt, publish, translate, communicate to the public, perform, display, and distribute such Content (in whole or in part) and to prepare derivative works of, or incorporate into other works (in any form, media or technology now known or later developed, for the full term of any rights that may exist in such content) such Content, and to grant and authorize sublicenses thereof (through multiple tiers). 

ICCFA.com does not represent or guarantee the truthfulness, accuracy, or reliability of Advertiser Content. 

 

6. Copyright Agent. 

We respect the intellectual property rights of others and require that the people who use the Site do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please forward the following information to ICCFA.com, designated as such pursuant to the Digital Millennium Copyright Act, 17 U.S.C. § 512(c)(2), named below: 

  • Your address, telephone number, and email address; 

  • A description of the copyrighted work that you claim has been infringed; 

  • A description of where the alleged infringing material is located; 

  • A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; 

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and 

  • A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. 

International Cemetery, Cremation and Funeral Association 

Attn: Copyright Issue 

107 Carpenter Drive, Suite 100, Sterling, VA 20164 

fax: 703.391.8416  

email: hq@ICCFA.com 

 

7. ICCFA.com's Liability. 

ICCFA.com acts as a venue for on-line association management services portal and guide. ICCFA.com may take any action with respect to Content that it deems necessary or appropriate in its sole discretion if it believes that such Content could create liability for ICCFA.com, damage ICCFA.com 's brand or public image, or cause ICCFA.com to lose (in whole or in part) the services of its ISPs or other suppliers. While ICCFA.com reserves the right in its sole discretion to remove Content or other material from ICCFA.com from time to time, ICCFA.com does not assume any obligation to do so and disclaims any liability for failing to take any such action. 

The ICCFA.com Sites and the ICCFA.com Content may contain inaccuracies or typographical errors. ICCFA.com makes no representations about the accuracy, reliability, completeness, or timeliness of any ICCFA.com Content. The use of all ICCFA.com Content is at your own risk. Changes are periodically made to ICCFA.com Sites and may be made at any time. ICCFA.com cannot guarantee and does not promise any specific results from use of ICCFA.com or any ICCFA.com Site. No advice or information, whether oral or written, obtained by You from ICCFA.com or through or from ICCFA.com or any other ICCFA.com Site shall create any warranty not expressly stated herein. 

 

8. DISCLAIMER OF WARRANTIES. 

THE SITE, INCLUDING, WITHOUT LIMITATION, ALL SERVICES, CONTENT, FUNCTIONS AND MATERIALS, IS PROVIDED "AS IS," "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED BY STATUTE, COMMON LAW OR OTHERWISE, FOR INFORMATION, DATA, DATA PROCESSING SERVICES, UPTIME OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, OR CONTENT OF INFORMATION, ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, AND WE HEREBY DISCLAIM ANY AND ALL SUCH WARRANTIES, EXPRESS AND IMPLIED. WE DO NOT WARRANT, REPRESENT OR COVENANT THAT THE WEB SITE OR THE SERVICES, CONTENT, FUNCTIONS OR MATERIALS CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY THAT THE WEB SITE WILL MEET USERS' REQUIREMENTS. NO ADVICE, RESULTS OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. [INSERTDOMAIN.COM] ALSO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THE SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, AUDIO OR SOFTWARE FROM THE SITE. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE. 

 

9. LIMITATION OF LIABILITY. 

IN NO EVENT SHALL ICCFA.COM, ITS AFFILIATES OR ANY OF THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR CONTENT OR SERVICE PROVIDERS (COLLECTIVELY, THE "PROTECTED ENTITIES") BE LIABLE, WHETHER IN AN ACTION BASED ON A CONTRACT INDEMNIFICATION, OBLIGATION, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), COLLATERALLY OR ARISING FROM ANY STATUTORY DUTY, PRE-CONTRACT OR OTHER REPRESENTATIONS, OR OTHERWISE, HOWEVER ARISING, FOR ANY ECONOMIC LOSSES (INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUES, PROFITS, CONTRACTS, BUSINESS, GOODWILL OR ANTICIPATED SAVINGS) OR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF, OR THE INABILITY TO USE, THE SITE OR THE CONTENT, MATERIALS AND FUNCTIONS RELATED THERETO, YOUR PROVISION OF INFORMATION VIA THE WEB SITE, LOST BUSINESS OR LOST SALES, EVEN IF SUCH PROTECTED ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  

 

10. Local Standards. 

We do not represent that materials on the ICCFA.com site are appropriate for use in all locations. Persons who choose to access the ICCFA.com site do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable. 

 

11. Links to Content and Other Sites. 

ICCFA.com and certain other ICCFA.com Sites contain links to third party Web sites and content. These links are provided solely as a convenience to You and not as an endorsement by ICCFA.com of the contents on such third-party Web sites. ICCFA.com is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party Web sites. If You decide to access linked third-party Web sites, You do so at your own risk.  

ICCFA.com and certain other ICCFA.com Sites contain links to social media sites, including but not limited testimonials. These links are provided solely as a convenience to You and not as an endorsement by ICCFA.com of the content on such social media sites. ICCFA.com is not responsible for the content, accuracy of such content, or manner in which such content is provided to these third party social media sites. You specifically agree that the use of these social media sites in conjunction with ICCFA.com is at your own risk.  

 

12. Indemnity. 

You agree to defend, indemnify, and hold harmless ICCFA.com, its affiliates, and their respective officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, alleging or resulting from (i) any Content or other material You provide to any ICCFA.com Site, or (ii) your breach of the terms of these Terms. ICCFA.com shall provide notice to You promptly of any such claim, suit, or proceeding. 

 

13. Miscellaneous.

The Terms of Service and the relationship between you and us shall be governed by the laws of the State of Virginia, without regard to its conflict of law provisions. You agree that any cause of action that may arise under the Terms of Service shall be commenced and be heard in the appropriate court in the State of Virginia, Loudoun County. You agree to submit to the personal and exclusive jurisdiction of the courts located within Loudoun County in the State of Virginia. Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms of Service by ICCFA.com must be made in writing and signed by an authorized representative of ICCFA.com specifically referencing these Terms of Service and the provision to be waived. Headings used in these Terms of Service are for convenience only and are not to be relied upon. If any provision of the Terms of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms of Service remain in full force and effect. These Terms of Service will inure to the benefit of, and are intended to be enforceable by, ICCFA.com 's successors, assigns and licensees.  

 

14. Legal Disputes 

If any dispute arises between You, another Advertiser and/or ICCFA.com or any combination thereof, as it relates to ICCFA.com and this Agreement, such dispute shall be submitted and settled in accordance with the Rules of the American Arbitration Association, in Loudoun County, Virginia and the decision of a single English speaking arbitrator shall be final and binding.  

These Terms constitute a binding agreement between You and ICCFA.com, and is accepted by You upon your use of the ICCFA.com Site.